SNS, ASN and RegioBank increase in failed iDEAL transactions

Incident Report for iDEAL Availability

Resolved

Issue resolved, availability back to normal.
Posted Sep 23, 2024 - 13:45 CEST

Monitoring

The issue seems to be resolved by SNS, ASN, RegioBank. We are monitoring the situation.
Posted Sep 23, 2024 - 12:49 CEST

Update

Note: This outage for iDEAL is caused by broader generic payment issues at SNS, ASN and RegioBank.
Posted Sep 23, 2024 - 11:39 CEST

Identified

Since +/- 9:30 SNS, ASN and RegioBank are experiencing issues with processing some of the iDEAL payments. Users of these banks may experience issues paying with iDEAL.
Posted Sep 23, 2024 - 11:33 CEST
This incident affected: ASN Bank, RegioBank, and SNS.