Issues with providing Expired statusses
Incident Report for iDEAL Availability
Resolved
The issue is resolved.
Posted Nov 06, 2024 - 15:39 CET
Monitoring
A fix has been made and expired statuses are once again set and sent. The fix is monitored to confirm final resolution.
Posted Nov 06, 2024 - 15:30 CET
Identified
Since +/- 13:00 there is an issue with statuses of iDEAL transactions that are expired. Because of this, the end statuses of these transactions are not communicated correctly to Acquirers (and merchants). The cause is known and a fix is being worked on.
Posted Nov 06, 2024 - 15:08 CET
This incident affected: iDEAL Hub.