iDEAL issues

Incident Report for iDEAL Availability

Resolved

This incident was resolved. Availability is back to normal.

Posted Nov 10, 2025 - 12:28 CET

The previous fix did not provide the desired results. The exact root cause has now been found, though, and a new fix is being applied.

Posted Nov 10, 2025 - 12:18 CET

Also ASN Bank and RegioBank are affected

Posted Nov 10, 2025 - 12:03 CET

Also Triodos is affected according to our monitoring. A fix at iDEAL is applied, services should come back afterwards.

Posted Nov 10, 2025 - 11:53 CET

Multiple Issuers are affected by this issue that is caused by iDEAL Hub. It is being investigated

Posted Nov 10, 2025 - 11:46 CET

Our monitoring has detected an issue with the availability of Rabobank. Users of Rabobank could experience issues when paying with iDEAL.

Posted Nov 10, 2025 - 11:41 CET

This incident affected: ASN Bank, ING, Rabobank, RegioBank, and Triodos.