ASN Bank/Regiobank issues

Incident Report for iDEAL Availability

Resolved

This incident has been resolved.

Posted Nov 17, 2025 - 10:00 CET

Monitoring

The issues at ASN Bank seem to have been resolved. We are monitoring until fully resolved.

Posted Nov 17, 2025 - 09:55 CET

Update

The unavailability at ASN Bank is still ongoing. ASN Bank has communicated it is due to the current generic issues at several internet providers and that a solution is being worked on with those parties. See https://www.asnbank.nl/service/service-en-contact/onderhoud-en-storingen.html

Posted Nov 17, 2025 - 09:35 CET

Identified

Our monitoring has detected a possible issue with the availability of the ASN Bank labels of ASN Bank (including former SNS) and RegioBank. Users of ASN Bank and RegioBank may experience issues when paying with iDEAL.
Update: the issue is caused by a generic unavailability of online banking at ASN Bank and is not iDEAL specific.

Posted Nov 17, 2025 - 09:13 CET

This incident affected: ASN Bank and RegioBank.