iDEAL issues impacting several Issuers

Incident Report for iDEAL Availability

Resolved

This issue was resolved centrally at around 11:20. The iDEAL services then recovered per bank, with the last bank recovering at around 11:45.

Posted Nov 05, 2025 - 11:22 CET

We are continuing to work on a fix for this issue.

Posted Nov 05, 2025 - 11:10 CET

The issue is caused by a bug on the side of iDEAL Hub and impacts more Issuers besides Rabobank, of which at least also ING. We are working on a fix.

Posted Nov 05, 2025 - 11:09 CET

Our monitoring has detected an issue with the availability of Rabobank. Users of Rabobank could experience issues when paying with iDEAL.

Posted Nov 05, 2025 - 11:02 CET

This incident affected: ING and Rabobank.